Nurse (Call Centre) at Box & Cedar (Lagos)

Box & Cedar is recruiting for
Job Title: Nurse (Call Centre)
Location: Lagos, NIGERIA
Job Description:
Answer call professionally
Respond to customers enquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and services information
Enter customer information
Identify and escalate priority issues
Route calls to appropriate resources
Minimum Qualification:
RN, RM, BSc. Nursing
Knowledge & Skills:
• Possess good verbal and written communication skills.
• Listening skills
• Problem analysis
• Problem solving
• Customer service orientation
• Telephone etiquette
• Organizational skills
• Attention to detail
• Initiative
• Adaptability
• Team work
• Stress tolerance
Resilience
Job Type:
Full Time
Experience:
1-2 years
Application deadline
5 June, 2015
How to Apply
Interested and qualified candidates should:
Click here to apply