Technical Support Personnel at Tizeti Network Limited

Tizeti (wifi.com.ng) is a growing, NCC licensed Internet Service Provider operating in Lekki, Lagos  and expanding coverage to Lagos. We offer commercial and residential Wi-fi Internet to estates, hotels, multi-tenant buildings and individual
We are searching for motivated personnel to help us expand our operations all over Lagos.
NYSC – Technical Support
Job Title: Technical Support Personnel
Job Number:    266820
Company Name:    Tizeti Network Limited
Job Location:    Lekki, Lagos
JOB DESCRIPTION
• Diagnose and resolve technical hardware and software issues involving internet connectivity.
• Monitoring and maintaining base stations on a 24/7 rotation period
• Carry out installations on designated internet ready facility
• Ensure customers are satisfied after every installation is done
• Planning and undertaking scheduled maintenance upgrades
• Troubleshooting system and network problems and diagnosing internet connectivity issues from base station and customers end
• Setting up new users’ accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Supporting the roll-out of new products
• Responding to downtimes within managements time frame
Education and Experience
• Previous computer, networking or wireless experience or willing to learn
• Computer Science or Electrical Engineering Degree or I.T. related degree
• May be required to climb heights to relocate wireless equipment
• Self starter
• Confident professional personality
• Working knowledge of the Internet market
• Driving is an asset.
General requirements
• Working on Saturday is compulsory and 1 day off is offered in lieu
• Live in close proximity to Lekki , Dolphin estate or Ikeja
Application deadline
Not stated
How to apply
Interested and qualified candidate should:
Click here to apply