Business Service Manager at Port Harcourt Electricity Distribution Company (PHED) (Calabar/Eket)
Port Harcourt Electricity Distribution Company (PHED) is recruiting fill below Position
Position Title: Business Service Manager
Location: Calabar / Eket, Nigeria
Department/Division: Chief Operating Officer’s Office
Reports to: Head IBC
Compensation:
This position provides a comprehensive compensation package including a competitive base salary commensurate with skills and experience,
COMPANY DESCRIPTION:
• Our client is a leading multi-million dollar Company in the Electrical Power and Construction Sectors and has a highly skilled and motivated workforce of over 300 employees, who are committed to the client’s quest to be the No. 1 and preferred African owned electricity solutions provider in Africa. The company is positioned for timely and efficient delivery of turnkey electricity projects to its esteemed customers. This is a rare opportunity to work for a sector leader and lead a "best-in-class" team of engineers, be an integral part of the company, and make a difference with the businesses and communities it serves.
Our Client could be right for you if you want to:
• Be empowered to do your job with cutting edge systems, equipments and tools
• Work in a truly diverse environment with clients and colleagues from different backgrounds
• Work for a company on the rise; our client is consistently expanding its customer base and improving
• See results from your efforts; by exceeding the expectations of businesses and communities it serve
POSITION SUMMARY:
Our client needs a Business Service Manager who can will supervise and maintain normal routine activities of service centers. The Business Service Manager is directly responsible for working with business units to supervise team members, identify business requirements, and process supply requisitions. This role leads to the delivery of quality solutions.
POSITION RESPONSIBILITIES:
• To operate and maintain the normal routine of the Service Center with respect to payroll, clerical personnel, miscellaneous expenditures, central supply, and maintenance of the office; serves as Orientation Coordinator.
• Responsible for working with business units, stakeholders and other team members to identify and understand highly complex business requirements and processes in order to recommend and support the delivery of quality solutions.
• Supervises Business Services Specialist and staff to include assisting with hiring/termination, performance evaluations, and corrective action.
• Validates, compares to order and sends to procurement.
• Completes full inventory annually or as requested.
• Processes supply requisitions.
• Acts as a public and company liaison to the GM, Business Unit or designee; serves as requested
• Provide excellent technical services to the customer. Monitor and repairs the network to ensure power supply daily as directed
Performance Profile:
The most important performance objective for this position is …
30 Day Milestone
• Analyse business issues relating to customers, energy consumed and paid for
• Ensure 100% bill distribution and 100% of current month collections
• Ensure 100% disconnection and reconnection as required
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE & SKILLS):
Qualification:
Bachelor’s degree in Engineering, Social Sciences. An MBA or a related professional certification will be added advantage.
Experience:
7 - 10 years experiences in Business Development, Relationship Management, or Project Management. At least 3 years in a management or leading role.
Competence:
Knowledge or background in Energy Sector or Engineering Company is required
Application deadline
21 June, 2015
How to Apply
Interested and qualified candidates should:
Click here to Apply
Position Title: Business Service ManagerLocation: Calabar / Eket, Nigeria
Department/Division: Chief Operating Officer’s Office
Reports to: Head IBC
Compensation:
This position provides a comprehensive compensation package including a competitive base salary commensurate with skills and experience,
COMPANY DESCRIPTION:
• Our client is a leading multi-million dollar Company in the Electrical Power and Construction Sectors and has a highly skilled and motivated workforce of over 300 employees, who are committed to the client’s quest to be the No. 1 and preferred African owned electricity solutions provider in Africa. The company is positioned for timely and efficient delivery of turnkey electricity projects to its esteemed customers. This is a rare opportunity to work for a sector leader and lead a "best-in-class" team of engineers, be an integral part of the company, and make a difference with the businesses and communities it serves.
Our Client could be right for you if you want to:
• Be empowered to do your job with cutting edge systems, equipments and tools
• Work in a truly diverse environment with clients and colleagues from different backgrounds
• Work for a company on the rise; our client is consistently expanding its customer base and improving
• See results from your efforts; by exceeding the expectations of businesses and communities it serve
POSITION SUMMARY:
Our client needs a Business Service Manager who can will supervise and maintain normal routine activities of service centers. The Business Service Manager is directly responsible for working with business units to supervise team members, identify business requirements, and process supply requisitions. This role leads to the delivery of quality solutions.
POSITION RESPONSIBILITIES:
• To operate and maintain the normal routine of the Service Center with respect to payroll, clerical personnel, miscellaneous expenditures, central supply, and maintenance of the office; serves as Orientation Coordinator.
• Responsible for working with business units, stakeholders and other team members to identify and understand highly complex business requirements and processes in order to recommend and support the delivery of quality solutions.
• Supervises Business Services Specialist and staff to include assisting with hiring/termination, performance evaluations, and corrective action.
• Validates, compares to order and sends to procurement.
• Completes full inventory annually or as requested.
• Processes supply requisitions.
• Acts as a public and company liaison to the GM, Business Unit or designee; serves as requested
• Provide excellent technical services to the customer. Monitor and repairs the network to ensure power supply daily as directed
Performance Profile:
The most important performance objective for this position is …
30 Day Milestone
• Analyse business issues relating to customers, energy consumed and paid for
• Ensure 100% bill distribution and 100% of current month collections
• Ensure 100% disconnection and reconnection as required
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE & SKILLS):
Qualification:
Bachelor’s degree in Engineering, Social Sciences. An MBA or a related professional certification will be added advantage.
Experience:
7 - 10 years experiences in Business Development, Relationship Management, or Project Management. At least 3 years in a management or leading role.
Competence:
Knowledge or background in Energy Sector or Engineering Company is required
Application deadline
21 June, 2015
How to Apply
Interested and qualified candidates should:
Click here to Apply
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