Manager, Specialised Recoveries Stanbic IBTC Holdings PLC
Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria.
Job Title: Manager, Specialised Recoveries
Location: Nigeria
Job ID: 12848
Division: Group Risk Management
Position Category: Credit
Division Proposition
Effective risk management is fundamental to the business activities of the Standard Bank Group (group). While we remain committed to increasing shareholder value by developing and growing our business within our broad determined risk appetite, we are mindful of achieving this objective in line with the interests of all stakeholders.
Position Description
Job purpose
Manage a team of staff to minimize credit losses by constantly improving the collections on NPLs and, recoveries on the write-off portfolio.
Key responsibilities
Risk Management
• Ensure that all the necessary systems and controls are in place to properly manage the NPL book, and maximise rehabilitation of accounts in arrears.
• To manage and control collection strategies and campaigns within the NPL environment with the aim of maximizing collection effectiveness and efficiency.
• Ensure effective and efficient repossession and disposal processes, secured storage facilities to be in place, as well as realising any attributable security.
• Operate within delegated authority levels, and ensure that have sufficient levels of mandate to perform day to day operations.
• Manage recoveries on the write-off portfolio.
• Ensure resolution of customer queries.
Relationships
Liaise with business partners on developments within Specialised Recoveries, and their needs.
Co-operative relationships between the various participants in the credit recovery processes.
People Management
Establish an effective Specialised Recoveries structure and team, ensuring that all the required functions are adequately and timeously addressed.
Ensure that people management and development frameworks and processes, including:
- recruitment and selection
- performance management
- talent management
- capacity building
- equity and diversity
Develop team in the context of future capacity requirements
Increase awareness amongst staff of statutory governance and legislation applicable to the Credit Control environment through appropriate training and accreditation interventions.
Ongoing communication with staff regarding the need to ensure continual compliance.
Regulatory
• Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action / sanction in respect of regulatory compliance matters.
• Monitor adherence to internal controls and regulatory requirements and enhance procedures, in need.
• Report any breaches and exposures to the Head of Rehabilitations and Recoveries.
• Provide relevant MI information as required.
Operational Management
• Implement and manage collection strategies and campaigns.
• Maintain a high level of customer service.
• Manage and maintain workflow.
• Any delegated ad-hoc function from Head of Rehabilitations and Recoveries.
Key performance measures
• NPL not to exceed agreed percentage of total loan book.
• Manage impairment charge within agreed budget.
• Recovery rate on NPL and write-off portfolio.
• Timely and accurate submission of all required returns / reports.
• Control Costs within budget.
• To provided Customer Service to internal and external customers to ensure that queries/issues are resolved expeditiously.
Job Requirements
Required Skills and Qualifications
Qualifications
• Bachelor’s degree in Law, Economics, Finance, Accounting or Social Sciences
• Knowledge of performance management.
Required Competencies
Technical competencies
• Knowledge of collections processes.
• Knowledge of procedural and legal issues involved in the resolution of bad debts.
• Knowledge of various legislative requirements relevant to debt liquidation/insolvency/administration/receivership processes
Personal competencies
• Problem solving
• Interpret, analyse and evaluate data received from multiple sources.
• Conflict management.
• Ability to manage and control multiple projects.
Planning
• Drive to simplify and improve processes.
• Ability to plan and prioritise activities within allocated time frames.
• Plan for staff training needs.
Decision making
• Analyse problems thoroughly
• Think pro-actively
• Apply sound judgement
• Collate and critically evaluate information from multiple sources.
Application deadline
30 May, 2015
How to Apply
Interested and qualified candidates should
Click here to Apply
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria.
Job Title: Manager, Specialised Recoveries
Location: Nigeria
Job ID: 12848
Division: Group Risk Management
Position Category: Credit
Division Proposition
Effective risk management is fundamental to the business activities of the Standard Bank Group (group). While we remain committed to increasing shareholder value by developing and growing our business within our broad determined risk appetite, we are mindful of achieving this objective in line with the interests of all stakeholders.
Position Description
Job purpose
Manage a team of staff to minimize credit losses by constantly improving the collections on NPLs and, recoveries on the write-off portfolio.
Key responsibilities
Risk Management
• Ensure that all the necessary systems and controls are in place to properly manage the NPL book, and maximise rehabilitation of accounts in arrears.
• To manage and control collection strategies and campaigns within the NPL environment with the aim of maximizing collection effectiveness and efficiency.
• Ensure effective and efficient repossession and disposal processes, secured storage facilities to be in place, as well as realising any attributable security.
• Operate within delegated authority levels, and ensure that have sufficient levels of mandate to perform day to day operations.
• Manage recoveries on the write-off portfolio.
• Ensure resolution of customer queries.
Relationships
Liaise with business partners on developments within Specialised Recoveries, and their needs.
Co-operative relationships between the various participants in the credit recovery processes.
People Management
Establish an effective Specialised Recoveries structure and team, ensuring that all the required functions are adequately and timeously addressed.
Ensure that people management and development frameworks and processes, including:
- recruitment and selection
- performance management
- talent management
- capacity building
- equity and diversity
Develop team in the context of future capacity requirements
Increase awareness amongst staff of statutory governance and legislation applicable to the Credit Control environment through appropriate training and accreditation interventions.
Ongoing communication with staff regarding the need to ensure continual compliance.
Regulatory
• Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action / sanction in respect of regulatory compliance matters.
• Monitor adherence to internal controls and regulatory requirements and enhance procedures, in need.
• Report any breaches and exposures to the Head of Rehabilitations and Recoveries.
• Provide relevant MI information as required.
Operational Management
• Implement and manage collection strategies and campaigns.
• Maintain a high level of customer service.
• Manage and maintain workflow.
• Any delegated ad-hoc function from Head of Rehabilitations and Recoveries.
Key performance measures
• NPL not to exceed agreed percentage of total loan book.
• Manage impairment charge within agreed budget.
• Recovery rate on NPL and write-off portfolio.
• Timely and accurate submission of all required returns / reports.
• Control Costs within budget.
• To provided Customer Service to internal and external customers to ensure that queries/issues are resolved expeditiously.
Job Requirements
Required Skills and Qualifications
Qualifications
• Bachelor’s degree in Law, Economics, Finance, Accounting or Social Sciences
• Knowledge of performance management.
Required Competencies
Technical competencies
• Knowledge of collections processes.
• Knowledge of procedural and legal issues involved in the resolution of bad debts.
• Knowledge of various legislative requirements relevant to debt liquidation/insolvency/administration/receivership processes
Personal competencies
• Problem solving
• Interpret, analyse and evaluate data received from multiple sources.
• Conflict management.
• Ability to manage and control multiple projects.
Planning
• Drive to simplify and improve processes.
• Ability to plan and prioritise activities within allocated time frames.
• Plan for staff training needs.
Decision making
• Analyse problems thoroughly
• Think pro-actively
• Apply sound judgement
• Collate and critically evaluate information from multiple sources.
Application deadline
30 May, 2015
How to Apply
Interested and qualified candidates should
Click here to Apply
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